Privacy Policy
Last Updated: January 16, 2025
At Hysabee, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit management application and services.
1. Information We Collect
We collect information that you provide directly to us, including:
• Account information (name, email, phone number, business details)
• Customer data you enter into the system (names, contact details, credit information)
• Transaction records and payment information
• Usage data and analytics about how you interact with our service
• Device information and IP addresses for security purposes
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational measures to protect your data:
• All data is encrypted in transit using SSL/TLS
• Data at rest is encrypted using industry-standard encryption
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Regular backups stored in secure, geographically distributed locations
• Employee training on data protection and privacy
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, and safety of Hysabee, our users, or others
• In connection with a merger, acquisition, or sale of assets (with notice to you)
5. Data Retention
We retain your information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
You may request deletion of your account and data at any time by contacting us at support@hysabee.com. We will delete your data within 30 days of your request, except where we are required to retain it by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
To exercise these rights, please contact us at support@hysabee.com.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Email: support@hysabee.com
• Phone: +971 4 123 4567
• Address: Dubai Silicon Oasis, Dubai, UAE